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Professional Guest Services

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As a property owner, you’ve already spent a great deal of time and money in purchasing your property. Rest assure that Kivoya is the company that will manage your property effectively and increase your return on investment. Kivoya makes it easy —and more profitable — for you.

We offer a high level of professionalism, outstanding customer service, extensive knowledge of the area, and great use of technology. From listing your property to providing value-added services, Kivoya is your one-stop route to higher earnings.

We pride ourselves on treating each property as unique and we are dedicated to giving your property the special attention it deserves. We look forward to building a successful long-term relationship with you.

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We invest in time and resources in technology and knowledge. We manage thousands of bookings every year and are constantly monitoring the market and your home. We partner with all the major listing sites to make sure your property has the maximum exposure to potential renters and we manage prices according to supply and demand in your local area. We craft the perfect listings, take care of professional photography free of charge to you, and monitor and answer every review. In short, we do it all so that you can rest assure that your home is receiving the love and care it requires for guests to feel it, share it, and have others enjoy it as well.


Locally, your home will be cared for by a professional property manager as well as expert cleaners. We provide assistance every day, every time you or your guest requires it for whatever reason. From the time the guest books your home we are in contact with them. Upon arrival, we meet and greet each guest in person, ask for their ID, and ask them to sign extensive waivers to protect your asset. Upon departure, we perform thorough home inspections. When maintenance issues arise with your home we will always be in communication with you so that you can approve expenses and decide who you would like to work with if you have a preference. We are here for you, we are flexible and will be glad to work with the people you already know if you prefer.

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We know what it takes for your property to be successful after having managed thousands of bookings. Kivoya has more than 90% guest ratings of 4 out ot 5 stars. Many happy property owners have trusted us, and we hope you do too. By renting your home you are allowing others to craft wonderful memories in your special place. They too will share them with loved ones for years to come. When guests tell us that they come year after year because it has become their happy place, our heart gets filled with joy and so will yours.


Make owning a second home a delight by allowing us to care for your home and maximize your return. Use your home as much as you want and always come in to a clean home. Enjoy your vacation and let us take care of you. We want to be your partner for life. We only make money when your home makes money, our incentives are perfectly aligned and we like to keep it that way. We work in a simple, straight forward way. Contact us to learn more.

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Darleine and Bruce Bucklew, M.D.

Owners, Luna Blanca, Puerto Penasco

I must admit, Bruce and I hesitated renting our beautiful condo at Luna Blanca! However, we wish to thank the Kivoya team and your cleaning staff for your very professional rental service. Upon our arrival after renters depart, we are pleasantly surprised at the excellent condition we find the condo; the placement of furniture, windows and floors gleaming, etc. Just as we left it. Not to mention the way the billing and financial matters are handled.


Estela and Peter T

Owners, Luna Blanca, Puerto Peñasco

Since we started working with Kivoya we have been able to relax and enjoy being owners of an oceanfront condo. The entire team is truly professional, from cleaning, to maintenance, to check-in personnel, you name it, they know what they are doing. The management is above par and does not hesitate to act at any time of the day or night when things are needed.


Antonio A.

Owner, Luna Blanca, Puerto Peñasco

I’ve owned a condo in Rocky Point for over a decade and last year we signed an agreement with Kivoya to manage our rentals. Our rents have gone up 50% and their entire team is very personable and responsive. I highly recommend Kivoya to anyone that owns a rental property.


Stacy Moore, Claudette Laliberte, Muriel Wesley

Owners, Encanto Living, Puerto Peñasco

We recently bought our wonderful condominium at Encanto Living and fall in love more each time we go visit. Unfortunately, we cannot be there all the time and the three of us decided early on that we wanted to rent out our unit so others could share in the joy and beauty that Encanto Living has to offer.

At first, we thought we could do it ourselves but after meeting with Armando Murrieta of KIVOYA we decided there was no way we could do everything KIVOYA had to offer. They are there 24/7, they do the check in and check out, they do the cleaning, they pay our bills and do all the accounting and they make sure everything is absolutely perfect.

We could not be happier with our decision to use KIVOYA. We highly recommend them to all homeowners in Encanto Living.


Alma S.

Owner, Home, Chapala

I hesitated about renting my vacation home in Chapala for a long time, now, I am glad I went for it with the right partner. Since the beginning, the Kivoya team made everything very simple for me and they do to this day. Basically I simply agreed to work with them and they have handled things ever since. I could not be happier. I have many rents, if anything ever happens with a guest they are always responsive, they have given me outstanding service so far.