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our company


Our team is composed of people with training and knowledge in hospitality. This allows us to understand and provide guests with the quality of service they deserve. At the same time, our diverse experience is the perfect combination to provide you, as a homeowner, the level of service, professionalism and dedication you deserve.

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meet the team

Kivoya is composed of an amazing team. Each member brings unique qualities that make the team a very strong one. Below you will earn only about some of the people that make the magic happen, however, there are more than 20 people working at any given time to give guests and owners the level of service and quality that sets Kivoya apart as the premium vacation rental and property management company in the markets it is in.

ALMA CHAVEZ – CEO and Founder

Alma’s business experience spans more than 16 years. After graduating from the Master’s Program at Harvard Business University in 2001, Alma worked for Siebel Systems, a CRM software company in its hospitality branch. Shortly after she discovered her business vein and decided to start a new business. As a co-founder of Habitat Contract, Alma sold and distributed high-end interior and exterior furniture to many world-class hotels. For a while, Alma worked as a purchasing consultant for Grupo Vidanta, a role in which she negotiated millions of dollars in products purchased for the company. Later, in 2005, the opportunity to become a developer took Alma to Puerto Peñasco, Mexico. There, she developed Encanto Living, a luxury building of 37 condominiums with wonderful views of the sea. Because of the greatness of the project and all that I bring to the people who trusted it, one can say that Alma is a person who enjoys serving and giving the best of herself. A few years ago, Alma decided to found Kivoya, a vacation rental and property management company that until the beginning of 2019 has served almost 40,000 guests with more than 19,000 reserved nights. Kivoya has operations in Puerto Peñasco, Vallarta, Manzanillo, Chapala, and Madrid.

When Alma does not spend her time with Kivoya and the Kivoya team, she devotes her time and attention to her husband and six children. If she ever have an extra spare time, she loves to read, watch movies, travel, and hang out with friends.


Jorge Almena graduated from the Polytechnic School of Madrid with a degree in Architecture, and continued with higher studies in Structural Calculations and Systems Installations obtaining master’s degrees in both fields. After having worked for many years in the field of architecture in Spain, his native country, Jorge decided to become an entrepreneur. Since then he has started several successful businesses of which he continues to be an active partner. Jorge is also a partner in Kivoya and is an integral part of the business. His international experience, his knowledge of construction and design, and his passion for service make Jorge a wonderful fit with Kivoya since vacation rentals require all of the above.

When Jorge does not spend his time with Kivoya and the Kivoya team, Jorge enjoys reading about philosophy, technology and artificial intelligence, and spending time with his wife and six children.


Eduardo’s professional experience is over 18 years, he graduated from the Faculty of Accounting and Administration in the city of Acapulco, Gro. In 1995, he began his experience at the Hotel Marparaiso Queen as food and beverage manager, subsequently and in search of new challenges he collaborated in the Manuel Duran Silva Law Firm, as auditor. For the year 2001 moved to continue growing in his work experience; he was given the opportunity to work in the company Construcciones Hoteleras, SA de CV, this company is part of the Vidanta group, started as tax manager, then gave the opportunity to occupy the position of general accountant of the company. The main activities were the supervision, financial, accounting and tax of the company, supervising the places of Acapulco, Cancun, Nuevo Vallarta, Puerto Peñasco and Los Cabos, as a result of his dedication that Eduardo held the post of General Comptroller in 2004 , having in charge of an important group of accountants and their financial team in Construcciones Hoteleras, SA de CV and Construcciones Dinamicas, SA de CV, which are dedicated to the construction of hotels of the Mayan Palace chain, as well as building of condominiums, a machinery rental company Maquinaria Hotelera, SA de CV and a condominium management company, Inmobiliaria Inmobiliaria Mayan Island, SA de CV.

When Eduardo does not spend his time with Kivoya and the Kivoya team, he likes to be with his family at home, to read, to go to the beach.


Bachelor of Gastronomy graduated from the Superior College of Gastronomy in 2000 in Mexico City. She is passionate about hospitality, area in which she has worked for more than 20 years. She has additional training in customer service, social media, revenue management, finance, event organization and marketing among others and she is currently studying a Master in Hospitality Marketing and Revenue Management.

She became involved in the tourism and restaurant industry combining her studies and field work since 1998. She has worked in leading Mexican companies such as Camino Real Hotels, Autofin Group, Grupo Bimbo, Grupo Vidanta and TV Azteca and also had the opportunity to work in important international hotel companies such as Marriott, Fairmont, Banyan Tree, Occidental Hotels and Mahekal Beach Resort; always involved in customer service in some way and having the opportunity to participate in the entire operation of the hospitality industry from food and beverages, through customer service and reaching the area of promotion and marketing.

When Valery does not spend her time with Kivoya and the Kivoya team, she enjoys her husband and family, enjoys outdoor activities, painting, crafts and loves to cook.

JESSE WHITE – Guest Experience Manager

With over 6 years of experience, he began working while completing his Bachelor of Business Administration and has had the opportunity to develop in 3 different companies. Sams Club Puerto Peñasco and Hermosillo, Sonora; the Hotel Fiesta Americana and Las Palomas Beach and Golf Resort. In 2017 he had the opportunity to join Kivoya Vacation Rentals.

He is a cheerful, responsible and honest person who is committed to the carrying out his responsibilities with care and professionalism and always with a smile on his face.

When Jesse does not spend his time with Kivoya and the Kivoya team, he likes to be with family and nephews, watch shows and go to the movies, like to go out with his friends, as well as plan trips with themselves. He is motivated to become a better person every day.

CARMEN CANEZ – Puerto Peñasco. MX Area Manager

Carmen is a lawyer by training and has been working in operations and customer service for over ten years. She attended the Universidad de Sonora, Campus Caborca, graduating in 2008 with 97 out of a 100 as her grade. From a young age, she has worked to support her family. She has worked in various boutique shops and because for her abilities she has been given promotions since early in her career. She has experience in accounting, customer service, administrative responsibilities, owner and property care among others. At Kivoya Carmen is applying all her skills to care for guests and owners with extreme attention to detail and dedication.

During her free time, Carmen enjoys working out, reading and spending time with family and friends.

JULIAN COLLANTES – Vallarta Area Manager

He was born in the town of Amatlán de Cañas in the state of Nayarit where he lived until he was 15 years old. His family is dedicated to agriculture and livestock so he has a great appreciation and love for this activity. He attended high school in Guadalajara Mexico and for this reason he had to leave his friends and family behind. His professional studies were carried out at the Autonomous University of Guadalajara pursuing the Degree in Business Administration.

With a university degree; Julian moved to Bahía de Banderas, Nayarit entering Grupo Vidanta where he worked as Receptionist Cashier, Reservation Assistant, Head of Reception and Concierge in the Grand Luxxe area, Sales Agent in the Travel Agency of this complex.

He enjoys spending time with his wife and two children and loves water sports such as sailing, fishing, and snorkeling.